This privacy policy describes how I collect, store, use and protect your personal information in compliance with The General Data Protection Regulation (EU) 2016/679 (GDPR) as adopted into UK law by the Data Protection Act 2018.

Who Am I: Jessica Smith t/a Toe to Heel Reflexology. I am the data controller responsible for your personal data.

Data I Collect: I may collect the following personal data:

• Your name, email address, phone number, date of birth, and any other details you provide when contacting me.
• Health-related information relevant to your reflexology treatment, where necessary.

How I Use Your Data: I collect and process your personal data to:

• Respond to enquiries and provide my services.
• Keep records for business and legal purposes.
• Send occasional marketing emails (only if you consent).
• Comply with legal or regulatory obligations.
• I will never sell or share your data with third parties unless legally required or necessary for service delivery (e.g., appointment scheduling software, website hosting or email services).

Your Rights: You have the right to:

• Access, update, or request deletion of your personal data.
• Object to marketing communications.
• Withdraw consent for data processing (where applicable).

To exercise these rights, contact me at jess@toetoheelreflexology.co.uk.

Data Security and Retention of Data: I take appropriate security measures to protect your data. I will retain it only for as long as necessary to provide services and meet legal obligations.

Marketing: If I send you marketing emails, you can opt out anytime by contacting me.

Third Party Websites and Service: I use Google Analytics to understand how visitors use my website. You can opt out via your browser settings. Third party websites and services have their own privacy policies in addition to my own.

Links to Other Websites:  Our website may contain links to other websites over which we have no control. I am not responsible for the content and privacy practices of these other websites and they are not covered by my privacy policy.

Updates to this Policy: I may modify this privacy policy from time to time and will post any updates on my website.

Cookie Notice

My website uses small text files called cookies for essential site functions including tracking visits for analytics purposes to help me improve the website.

Third Party Cookies: : I also use third party cookies from Google Analytics to collect non-personal visitor information and Google Maps to display business location information on our website. 

Managing Cookies:  You can block or restrict cookies through your internet browser settings. Please note that disabling cookies may affect website functionality.

Contact Me: If you have any questions about this privacy policy or how I handle your personal information, please contact me jess@toetoheelreflexology.co.uk